Last updated: 21 July, 2025

Personal Contact Information

Menus may collect the following information from users of our site: first name, last name, street address, area and city, phone and contact numbers, e-mail address, GPS location (mobile site) (collectively, "Personally Identifiable Information" or "PII").

In addition, Menus may collect information regarding Menus account holders' past Menus orders, favorite restaurants, customer service inquiries, service/restaurant reviews and certain social networking preferences (e.g. pages you "Like" or "Recommend").

Menus also uses web analytics software to track and analyze traffic on the site in connection with Menus advertising and promotion of Menus services. Menus may publish these statistics or share them with third parties without including PII.

Non-Personally Identifiable Information (or "Non-PII") is aggregated information, demographic information and any other information that does not reveal your specific identity. We and our third party service providers may collect Non-PII from you, including your MAC address, your computer type, screen resolution, OS version, Internet browser and demographic data, for example your location, gender and date of birth and we may aggregate PII in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using PII to calculate the percentage of our users who have a particular telephone area code. We and our third party service providers may also use cookies, pixel tags, web beacons, and other similar technologies to better serve you with more tailored information and facilitate your ongoing use of our Site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/.

IP Addresses are the Internet Protocol addresses of the computers that you are using. Your IP Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever users visit the Site, along with the time(s) of such visit(s) and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.

Use of your information

Menus uses PII to create users' Menus accounts, to communicate with users about Menus services, to offer users additional services, promotions and special offers and to charge for purchases made through Menus. Users may affirmatively opt-out of receiving promotional communications from Menus by visiting www.menus-app.net personal account page and providing Menus with their e-mail address via the opt-out link. Menus may also use PII to enforce Menus terms of use and service.

Menus uses cookies to remember users on the site and to enhance users' experience on the site. For example, when users with Menus accounts return to the site, cookies identify those users and allow the site to provide certain user-specific information such as Menus login information, choice of website language and country selection in addition to any other information we might collect in the future. Menus does not sell the information it collects to third parties. Menus shares collected PII to third-party vendors and service providers with whom Menus works to provide application programming interfaces ("APIs") and other functions for the site in connection with the delivery of Menus services. In addition, Menus shares users' Menus order content, special order instructions, first and last name, street address and telephone number with restaurants where users' orders are placed to the extent necessary to process those orders. Menus may also disclose PII to third parties such as attorneys, collection agencies, tribunals or law enforcement authorities pursuant to valid requests in connection with alleged violations of Menus terms of use and service or other alleged contract violations, infringement or similar harm to persons or property.

User generated content posted through the site such as service/restaurant reviews and certain social networking preferences (e.g. pages you "Like" or "Recommend") may be viewed by the general public. Accordingly, Menus cannot ensure the privacy of any PII included in such user generated content.

Your Email Address

To register for an account, we require you to supply us with your email address, or other information needed to contact you online and over the phone. We use your e-mail address and other contact information you provide us with to confirm your order and to communicate with you in case of an order problem, so one cannot register without an e-mail address. If you supply us with your email address, you may later access it, update it, modify it and delete any inaccuracies by accessing your account through my account information link on the user main page. You may also choose simply not to provide us with your email address; however you will not be able to register on the website and place orders.

We communicate part of your contact information (name, surname, order delivery address and phone number) with the member restaurant from which you have placed an order. We also use this information to facilitate and improve your use of the website, to communicate with you, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the delivery of your order or the analysis and support of your use of the website. We do not sell and will not divulge your personal contact information to third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).

ATM, Credit Cards and Payment Information

When you place an order through the website, you are required to select a method of payment. Menus is not interested in your debit/credit card information nor do store any of your debit/credit information, since orders could be paid at the door directly to the restaurant through methods of payment such as cash, credit card or payment checks. Online debit/ credit card payment is also an option and for some restaurants it can be the only method of payment. For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing.

Order Placement Information

Personal information required during the order process includes name, address, phone number, email address and other similar information used to identify you and complete an order. Personal information collected at our site will be shared with a restaurant when processing your order. We have an agreement with all member restaurants, restricting disclosure or further processing of personal information provided to them by us.

Navigation and Click stream Data

As you browse our website, we gather navigational and click stream data that shows which pages you have visited, what kind of features you have used or how long you have stayed on a particular page etc. This information does not reveal your identity or be linked to you personally.

Marketing

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Do We Disclose Your Personal Information?

We may disclose your information as needed to deliver your order, analyze and support your use of the site, comply with laws, or protect rights and safety.

How to Delete your Account

At Menus, you can delete your account via our mobile application. Pending transactions must be resolved before deletion.

Protection of Your Personal Information

We use SSL encryption and follow industry practices to protect your data.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

Email: info@menus-app.net

Phone: 98777923

Calls to and from Menus may be recorded for quality and training purposes.